Free Worldwide Shipping

FortNine provides Free Worldwide Shipping. There is no separate shipping charge added for standard worldwide delivery under this service.

Order Processing Time

Order processing time is 1–3 days. During this period, your order is reviewed, prepared, and packed for shipment.

Processing time is separate from delivery time. Orders placed during weekends, holidays, or high-volume periods may begin processing on the next business day.

Estimated Delivery Time

Estimated delivery time is 2–5 days after shipment. Delivery timing may vary depending on the destination, local delivery conditions, and carrier handling.

Delivery estimates are provided as general timing guidance and are not a guaranteed arrival date.

Shipping Destinations

FortNine ships worldwide through our Free Worldwide Shipping service.

Customers are responsible for entering a complete and accurate shipping address at checkout, including apartment, suite, unit, postal code, region, and country information where applicable.

Shipping Rates

Shipping is free worldwide. Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service and will be covered by us if they occur.

Tracking Your Order

Once your order has shipped, tracking information may take 1–3 days after shipment to update in the carrier system.

If your tracking number does not show movement right away, please allow the tracking update window to pass before contacting support.

Wrong or Incomplete Address

Please check your shipping address before submitting your order. If you notice an incorrect or incomplete address, contact us as soon as possible at [email protected].

Include your order number, the email address used at checkout, and the correct shipping address. Address changes cannot always be made once an order has been processed or shipped.

Customs Duties, Import Taxes & Brokerage Fees

Customs duties, import taxes, brokerage fees, and other government charges are included in FortNine’s Free Worldwide Shipping service.

If any customs duties, import taxes, brokerage fees, or other government charges apply to your shipment, they will be covered by FortNine. Customers are not required to pay those charges separately under our Free Worldwide Shipping service.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, or damaged, please contact us at [email protected] so we can review the issue.

• For delayed packages, include your order number and tracking number.
• For damaged packages, include photos of the packaging and damaged item when possible.
• For missing packages, include the delivery address and any carrier updates shown in tracking.

We will review the information provided and help determine the next appropriate step.