Terms of service

Terms of Service

Last updated: April 17, 2026

Welcome to FortNine. These Terms of Service explain the rules that apply when you browse our store, place an order, create or use an account, contact customer support, or purchase products from FortNine.

By using FortNine, you agree to follow these Terms of Service and any related policies referenced on our website.

TopicWhat It Covers
Store UseHow customers may access, browse, and use FortNine.
Orders & PaymentsHow purchases, payment details, order review, and order acceptance are handled.
Product InformationProduct descriptions, images, pricing, availability, and possible updates.
Shipping & ReturnsReferences to FortNine shipping and return policies, including Free Worldwide Shipping and 30 Days Free Returns where applicable.
Customer SupportHow to contact FortNine with questions about these terms or your order.

Overview

FortNine provides an online ecommerce store where customers can browse and purchase products. These Terms of Service apply to all visitors, customers, and users of the FortNine website.

Please read these terms carefully before using the store. If you do not agree with these terms, you should not use the website or place an order through FortNine.

Acceptance of Terms

By accessing FortNine, placing an order, submitting information, creating an account, or using any part of the store, you confirm that you accept these Terms of Service.

You are responsible for reviewing these terms from time to time. Continued use of FortNine after changes are posted means you accept the updated terms.

Online Store Terms

You may use FortNine only for lawful purposes and in a way that does not interfere with the store, its systems, or other customers.

  • You must provide accurate and complete information when placing an order or contacting support.
  • You may not use FortNine to submit false, misleading, abusive, or unlawful information.
  • You may not attempt to disrupt, damage, overload, or gain unauthorized access to the website or related systems.
  • You may not copy, scrape, reproduce, or misuse store content except as allowed for normal personal shopping use.

Product Information

FortNine works to present product information clearly, including product names, descriptions, images, options, sizing, specifications, and availability. Product details may change from time to time.

Product images are provided for general reference. Actual product color, packaging, fit, finish, or included components may vary depending on the item, display settings, product updates, or manufacturer changes.

Pricing & Availability

Product prices, promotions, discounts, and availability may change without notice. FortNine may correct errors, update product listings, change pricing, or discontinue products at any time.

If a pricing, product, or availability error affects an order, FortNine may contact you for instructions, cancel the affected item, or cancel the order when appropriate.

Orders & Payment

When you place an order with FortNine, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

Order confirmation does not always mean that an order has been accepted, processed, or shipped. FortNine may review orders for accuracy, availability, payment authorization, suspected fraud, address issues, or other concerns.

  • Payment must be successfully authorized before an order can be processed.
  • FortNine may limit, cancel, or refuse orders when necessary.
  • If an order is canceled after payment has been captured, the eligible amount will be refunded to the original payment method when possible.
  • You are responsible for ensuring your shipping address and contact details are correct before submitting an order.

Shipping Reference

FortNine shipping terms are explained in our Shipping Policy. FortNine offers Free Worldwide Shipping as described in that policy.

Shipping timelines, tracking updates, delivery estimates, address issues, customs handling, and package concerns are handled according to the Shipping Policy posted on FortNine.

Return Reference

FortNine return terms are explained in our Return Policy. FortNine offers 30 Days Free Returns on eligible items as described in that policy.

Customers must follow the return instructions provided by FortNine customer service before sending any return. Return eligibility, item condition, exchanges, refund timing, and damaged or incorrect item support are handled according to the Return Policy posted on FortNine.

Account Information

If you create or use an account on FortNine, you are responsible for keeping your login information secure and for maintaining accurate account details.

  • Do not share your account login details with unauthorized users.
  • Contact FortNine promptly if you believe your account has been accessed without permission.
  • Keep your email address, shipping details, and account information current.

Prohibited Uses

You may not use FortNine or its content for any unlawful, harmful, abusive, or unauthorized purpose. Prohibited uses include, but are not limited to:

  • Submitting false, fraudulent, or misleading information.
  • Violating any applicable law, regulation, or third-party right.
  • Uploading or transmitting malware, harmful code, spam, or disruptive content.
  • Attempting to bypass security features or interfere with website operation.
  • Using automated tools to scrape, copy, harvest, or misuse store data.
  • Impersonating another person or using another customer’s information without permission.
  • Using FortNine content, branding, or product information in a misleading or unauthorized way.

Intellectual Property

The FortNine name, website layout, graphics, text, images, product presentation, logos, page content, and related materials are owned by FortNine or used with permission.

You may not reproduce, distribute, modify, publish, display, sell, or exploit FortNine content without prior written permission, except for normal personal use while shopping on the website.

Third-Party Links

FortNine may include links to third-party websites, tools, payment providers, apps, or resources. These third-party services are provided for convenience and may be governed by their own terms and privacy practices.

FortNine is not responsible for third-party websites, services, content, policies, or actions. Review third-party terms before using any outside service.

Disclaimer

FortNine provides the website, store content, product information, and services on an “as available” basis. While FortNine works to keep information accurate and the store operating smoothly, we do not promise that the website will always be uninterrupted, error-free, current, or free from technical issues.

Product use, fit, installation, compatibility, and suitability depend on the specific item and customer needs. Customers are responsible for reviewing product details before purchase and using products safely and appropriately.

Limitation of Liability

To the fullest extent permitted by applicable law, FortNine will not be liable for indirect, incidental, special, consequential, punitive, or similar damages related to your use of the website, products, services, or inability to use the store.

FortNine’s responsibility for any claim related to an order is limited to the amount paid for the product or service connected to that claim, where such limitation is permitted by applicable law.

Changes to These Terms

FortNine may update, revise, or replace these Terms of Service from time to time. Updated terms will be posted on this page with a revised “Last updated” date.

It is your responsibility to review this page periodically. Continued use of FortNine after updates are posted means you accept the revised Terms of Service.

Contact Information

If you have questions about these Terms of Service, an order, shipping, returns, exchanges, product information, or account support, contact FortNine customer service.

Email: [email protected]

These Terms of Service are part of the policies that apply when you use FortNine. Please review all applicable store policies before placing an order.